Information Collection & Use
We collect personal information from our visitors on a voluntary basis. Personal information may include name, title, company, address, phone number, email address, and other relevant data. Questions or comments submitted by visitors may also include personal information. We do not require personal information to obtain access to our site. We do, however, require it to order products, samples or printed literature. We use the information that visitors provide for processing, acknowledging, and responding to requests. External service providers participate in some of these activities, but we do not sell or rent personal information to unrelated businesses for direct marketing purposes. In addition, we do not use information collected for any internal promotional purposes.
Our web server also automatically collects non-personally-identifiable information such as the domain name of the site providing the visitor with Internet access, but not the visitor's user name. Other examples of information collected by our server include the Internet protocol (IP) address used to connect the visitor's computer to the Internet, the visitor's browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics. We use this information in the aggregate to measure the use of our site and to administer and improve our site.
We take commercially reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures. However, due to the design of the Internet and other factors outside of our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties.
This policy is updated as of February 2005.
PO Box 6
Decatur, MI 49045
Phone: (800) 821-6531
Fax: (800) 423-7610