Order Samples and Printed Collateral Online
If you already have a User ID and Password, please select “Continue” below to leave Special-Lite’s website and visit the Samples and Literature ordering site!
- Photos and Graphics
- Sample Questions
(Check out this list of our standard product and finish samples for your reference.)
- Ordering Samples: Log-In Assistance
- Ordering Samples: How-To
- Digital or Printed Literature
- Marketing Support or Website Questions
You can also use our Rep Locator (US and Canada) to contact a Rep in your area for questions, including regarding samples.
Use the form below to request any of the above items. Please fill it out with all the information relevant to your request.
Download PDF Product Literature
If you need product literature (brochures, sales sheets, architectural details, CAD drawings, color charts, warranties, cleaning recommendations), please visit our Resource Center by selecting “Visit Resource Center,” or you may find all related documents for each product by visiting the relevant product page.
Information & Policies
Standard Sample Policies
Standard product and finish samples as well as printed product collateral are produced and kept in inventory for your convenience. A list of our standard product and finish samples is provided for your reference.
These are available to order online at no cost if you are a Special-Lite Employee, Special-Lite Customer (Distributor), Architect, or Special-Lite Sales Representative. Parties outside of those categories must contact their local sales representative or distributor for samples.
Standard samples ship from our 3rd party fulfillment center by the end of the business day EST if placed before. Shipping is free via UPS Ground or USPS (automatically decided depending on shipping weight). If expedited shipping is desired, a UPS or FedEx account number may be entered to expedite the order at your expense from the checkout screen.
How to get a log-in to order standard samples and printed materials online:
If you need to order Special-Lite standard samples and printed literature frequently, AND you are a Special-Lite Employee, Special-Lite Customer (Distributor), Architect, or Special-Lite Sales Representative please fill out this form to submit a request to be set up with a login to our online ordering: Request A Login
Note: It may take up to 48 hours to process your request and provide login information. Please see the options above if you need samples or printed materials immediately.
How to request a test report
Many product testing results and approvals are available through our product pages and resource center. If you need a test report for submittal, please contact your local Special-Lite Representative, if you are a Rep, contact your Regional Manager and they will assist you with your request.
How to request a custom sample
Custom samples are defined as samples that fall outside the standard product and finish samples we carry an inventory of to provide through our online shopping cart. Standard lead times and costs may apply depending on the sample. For this reason, we encourage the full utilization of our standard samples whenever possible.
To Order a Custom Sample:
- Contact your local Special-Lite Representative, if you are a Rep, contact your Regional Manager.
- The Regional Manager must approve the sample and must submit a custom sample request form to the Marketing Department.
How to request corporate promotional items
Corporate promotional items must be requested by contacting the Marketing department and accompanied by details of what they are being requested for. Items are available as supply allows and at the discretion of the marketing department.